Cancellation Policy

Deposit, Cancellation & Refund Policy Peak Season (13 Dec 2026 – 8 Feb 2027) & Public Holiday Weekends

  • 50% deposit at time of booking; balance due 10 days before arrival
  • Reduction in number of nights or number of occupants must be made with 10 days of arrival
  • Cancellations within 7 days of arrival: No refund
  • Cancellations more than 7 days of arrival: $20 admin fee

Special Events Weekend

  • 50% deposit at booking; balance due 10 days before arrival
  • Reduction in number of nights or number of occupants must be made with 10 days of arrival
  • Cancellations within 7 days: No refund
  • Cancellations more than 7 days before arrival: $20 admin fee

Off-Peak Season

  • 1-night deposit required; balance due 10 days before arrival
  • Reduction in number of nights or number of occupants must be made with 10 days of arrival
  • Cancellations within 48 hours: No refund
  • Cancellations more than 48 hours before arrival: $20 admin fee